Track Order

Track Your Order

Want to know where your order is? Once your order has been dispatched, we’ll send you an email with your tracking information.

How to Track Your Order

Your tracking email will include a tracking number and a link to the carrier’s tracking page.

Simply click the link in your email to see the latest status of your delivery.

Carriers: Royal Mail, Evri and Yodel.

Haven’t Received Your Tracking Information?

If you haven’t received your tracking email, please check your spam or junk folder first.

If your order has been dispatched and you still haven’t received your tracking information, please contact us at support@shoprohme.com with your order number. We’ll be happy to help.

Order Not Arrived?

If your order has not arrived, please contact us at support@shoprohme.com. We will investigate the issue with the courier to locate your parcel. If the parcel cannot be found, you may be eligible for a full refund or a replacement.